FAQ

Shipping

Where can we ship?

We currently ship anywhere within the United States and are open to making arrangements for international deliveries. However, please be aware that international shipping costs may be higher. Feel free to reach out to us, and we'll see if we can work something out!

What's your shipping and processing time?

We are a pair of artisans who create and sell our own dice. Generally, we require one business day to process your order and ship it if the item is in stock. For custom dice, please allow 4-6 weeks for crafting and processing. However, as we continue to improve our processing and logistics, we hope to reduce this timeframe. 

How much is shipping?

  • United States: Shipping is included.
  • International: Shipping will vary based on location. 

Handmade dice

What can I customize? 

In short, almost everything! Prices and processing times may vary based on the level of customization. Here’s a breakdown:

  • Free Customization Options (No Additional Time or Cost):
    • Ink Coloring: Single color inking.
    • Dice Colors: Choose up to two colors to be included in the body of the dice. 
    • Available Fonts: We currently have one font available for inking color customization (please ask for availability).
    • Basic Pouring Styles: Options include light ink pours (think lightly colored glass), side-by-side pours, cloud dice, or dirty pours.
    • Select add-ons: Glitter, micropower, foil, and more.
  • Customizations that may add time and cost:
    •  Advanced Ink Coloring: Use as many ink colors as you desire.
    • Custom Inclusions: We can include almost anything you want inside the dice, as long as it fits and isn’t alive (Warning: If the inclusion is not made of resin, the dice may be improperly weighted).
    • Advanced Pouring Styles: Options like Petri pours, among others.
    • Specific Washi Tapes or Stickers: Available for Blank & Shell style dice.
    • New Custom Fonts: Creating new fonts takes some time because we need to make new masters and molds, but we are open to making it work for the right price.

If you have any questions or specific requests, please don't hesitate to ask.

Wholesale 

Do you offer wholesale options?

Currently, we do not offer wholesale options. However, we are open to exploring potential opportunities. We invite you to email us to initiate a discussion, and we will gladly take your request into consideration. Reach out to us at redstardice@gmail.com.

 

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